Short, because there's no fine print.

Shipping

Orders ship from the USA within 1–3 business days. You get a tracking number by email the moment the label is printed. Typical delivery is 2–5 business days across the continental US.

60-day money-back guarantee

Use the balm for up to 60 days after delivery. If your skin isn't softer, email us with your order number and we refund the full price of the jar. You keep the jar. There's no return label, no questionnaire, no store credit and no requirement to have used it every day.

Damaged or wrong item

Send us a photo within 7 days of delivery and we'll ship a replacement at no cost.

Subscriptions

We don't run any. Every order is a one-time purchase.